Privacy policy

Privacy Policy

Last updated: September 6, 2026

This Privacy Policy explains how information is handled when you visit Chartnest Desk Co, contact us, or use shopping and order features. Processing depends on your interactions and the features you use.

Information we collect

When you use the Contact page, we may receive the information you choose to provide, such as your name, email address, optional phone number, and message. We also receive limited technical information generated when you visit the storefront, such as device, browser, IP address, and usage information.

How we use information

We use contact-form information to respond to questions, maintain the security and operation of the storefront, and meet legal obligations. A Contact form submission does not place an order or process a payment.

If you use shopping or order features, Shopify and the providers involved may process the contact, billing, shipping, transaction, and payment information you provide for those interactions. Do not send payment-card details through the Contact form.

Shopify

Our storefront is hosted by Shopify. Shopify processes technical and contact-form information as needed to provide and secure the storefront.

Sharing and retention

We share information only with service providers that support the storefront, when required by law, or when you direct us to do so. We keep information for as long as reasonably necessary to respond to your request, protect the storefront, or meet legal obligations.

Your questions

For privacy questions or requests, use our Contact page or call +1 (213) 527-6665. Do not submit passwords, payment-card details, private keys, seed phrases, or other sensitive authentication information.

Updates

We may update this policy when the storefront changes. The current version will be posted here.